Terms of Service for NoteWise
Last Updated: July 15, 2025
Important: Please read these Terms of Service carefully before using NoteWise. By accessing or using our App or Website, you agree to be bound by these terms.
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your use of the NoteWise mobile application (“App”) and our website at https://notewise.help (“Website”), operated by NoteWise (“we,” “us,” or “our”). By downloading, installing, accessing, or using the App or Website, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use the App or Website.
2. Description of Service
NoteWise is a voice recording and transcription application that provides the following services:
- Voice Recording: Record audio on your iOS device
- Speech-to-Text Transcription: Convert recorded audio to text using device-based speech recognition
- AI-Powered Summarization: Generate summaries of transcribed text using artificial intelligence
- Local Storage: Store recordings, transcriptions, and summaries on your device
- Export and Sharing: Share your recordings and transcriptions
- Account Management: Create and manage your user account
3. Eligibility
You must be at least 13 years old to use NoteWise. If you are between 13 and 18 years old, you must have permission from a parent or guardian to use the App. By using NoteWise, you represent that you meet these age requirements.
4. Account Registration and Security
Account Creation
- You may create an account using your email address or Sign in with Apple
- You must provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You may only create one account per person
Account Security
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
- We are not liable for any loss or damage from unauthorized account access
- You may delete your account at any time through the App settings
5. Acceptable Use Policy
Permitted Uses
You may use NoteWise for:
- Personal note-taking and voice recording
- Business meetings and professional recordings (with proper consent)
- Educational purposes and learning
- Creative projects and content creation
- Any lawful purpose that complies with these Terms
Prohibited Uses
You may NOT use NoteWise for:
- Recording conversations without proper consent from all parties
- Any illegal, harmful, or malicious activities
- Violating the privacy or rights of others
- Harassment, bullying, or threatening behavior
- Recording copyrighted content without permission
- Attempting to reverse engineer or hack the App
- Sharing inappropriate, offensive, or harmful content
- Circumventing security measures or usage limitations
- Commercial use without our written permission
- Automated or bulk usage that may overload our systems
6. Privacy and Data
Your Data
- Audio recordings are stored locally on your device
- You retain ownership of your recordings and transcriptions
- We do not access or store your audio recordings on our servers
- Only transcribed text is sent to AI services for summarization
- Please review our Privacy Policy for detailed information
Recording Consent
- You are responsible for obtaining proper consent before recording others
- You must comply with all applicable laws regarding recording
- Recording laws vary by jurisdiction – ensure compliance
- We are not responsible for your compliance with recording laws
7. Intellectual Property Rights
Our Rights
- NoteWise and all related trademarks, logos, and content are our property
- The App software and technology are protected by copyright and other laws
- You may not copy, modify, or distribute our intellectual property
- These Terms grant you a limited, non-exclusive license to use the App
Your Content
- You retain ownership of your recordings, transcriptions, and summaries
- You grant us a limited license to process your content to provide services
- You are responsible for ensuring you have rights to any content you record
- We do not claim ownership of your user-generated content
8. Third-Party Services
NoteWise integrates with third-party services including:
- Apple Services: Sign in with Apple, Speech Recognition
- AI Services: Text summarization providers
- Cloud Infrastructure: Secure authentication services
Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party service performance or policies.
9. Subscription and Payment Terms
Free Features
NoteWise currently offers core features at no cost, including basic recording, transcription, and summarization.
Future Premium Features
We may introduce premium features in the future. If we do:
- Pricing and terms will be clearly disclosed
- You will have the option to upgrade voluntarily
- Free features will remain available
- Premium subscriptions will be processed through the App Store
- Apple’s standard refund and cancellation policies will apply
10. Service Availability and Modifications
Service Availability
- We strive to maintain high service availability
- Services may be temporarily unavailable due to maintenance or technical issues
- We do not guarantee uninterrupted service
- Internet connectivity is required for account features and summarization
Service Modifications
- We may modify, update, or discontinue features at any time
- We will provide reasonable notice of significant changes
- Continued use after changes constitutes acceptance
- We may suspend or terminate service for violations of these Terms
11. Disclaimers and Limitations of Liability
Service Disclaimers
- NoteWise is provided “as is” without warranties of any kind
- We do not guarantee transcription accuracy
- AI-generated summaries may contain errors or inaccuracies
- You are responsible for verifying important information
- We do not warrant that the service will be error-free or uninterrupted
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the service
- We are not responsible for data loss (always backup important recordings)
- We are not liable for third-party service failures
- These limitations apply regardless of the cause of action
12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:
- Your use of NoteWise
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your recordings or content
- Unauthorized recording or privacy violations
13. Termination
Termination by You
- You may stop using NoteWise at any time
- You may delete your account through the App settings
- Deleting your account removes server-stored data
- Local data remains on your device until manually deleted
Termination by Us
- We may suspend or terminate accounts for Terms violations
- We may discontinue the service with reasonable notice
- We may terminate accounts for fraudulent or harmful activity
- Upon termination, your right to use the service ends immediately
14. Governing Law and Disputes
Governing Law
These Terms are governed by the laws of the United States and the state where our company is located, without regard to conflict of law principles.
Dispute Resolution
- We encourage resolving disputes through direct communication
- Contact us at info@notewise.help for dispute resolution
- Legal disputes will be resolved in courts of competent jurisdiction
- You waive any right to class action or collective legal proceedings
15. International Use
NoteWise is operated from the United States. If you use the service from other countries:
- You are responsible for compliance with local laws
- Recording laws vary significantly by country and region
- Some features may not be available in all jurisdictions
- Data may be processed in the United States
16. Changes to Terms
We may update these Terms from time to time. When we do:
- We will post the updated Terms in the App and on our Website
- We will update the “Last Updated” date
- For significant changes, we will provide additional notice
- Continued use after changes constitutes acceptance
- If you don’t agree to changes, you should stop using NoteWise
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. We will replace any unenforceable provision with a similar enforceable provision.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and NoteWise regarding your use of the service. These Terms supersede any prior agreements or understandings.
19. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: info@notewise.help
Website: https://notewise.help
App Support: Through the App’s settings or support section
20. Acknowledgment
By using NoteWise, you acknowledge that:
- You have read and understood these Terms of Service
- You agree to be bound by these Terms
- You understand your responsibilities regarding recording consent and legal compliance
- You accept the limitations and disclaimers outlined in these Terms